Since the start of the year, the Older People’s Ombudsman Line has received 1,200 calls requesting information on social support and responses, access to healthcare and assistance in situations of abuse.
In a note published on its website to mark Monday’s International Day of Older Persons, the ombudsman’s office said it had received 1,200 calls “so far” in 2023, with no major changes from previous years.
According to the Ombudsman’s Office, the seniors’ line often involves a lack of space in seniors’ residential facilities or geographic distance, as well as access to primary health care, hospital referrals and placements in the national ombudsman network. comprehensive ongoing care.