Wildberries reported on compliance with FAS claims

The Federal Antimonopoly Service (FAS) has received a warning issued to Wildberry LLC as a result of identifying signs of violation of antimonopoly legislation, the agency’s press service reported on August 6.

According to the FAS, Wildberries LLC informed about the changes made to the offer. In particular, it now provides an exhaustive list of reasons for blocking the seller’s personal account and for unilaterally terminating the contract. In addition, the company allows sellers to publish their contact information on the marketplace and cancel fines for hacking their personal account. Wildberries has also formulated criteria for unfair actions against sellers, according to which payments under the contract can be suspended. In addition, “Chat with the seller” has been launched to resolve disputes directly with the buyer.

“Compliance with the warning will ensure effective market development, improve the quality of services provided to buyers and contribute to the creation of reasonable and transparent conditions for sellers.”the department says.

Recall that the warning was issued by the FAS to Wildberries LLC on April 9, 2024. According to the warning, the offer posted on the marketplace website contained conditions with signs of imposing unfavorable contractual conditions on sellers.

Source: Rossa Primavera